This privacy policy describes what information we collect, how we collect it, and how we use and share it in connection with
our websites, products and services provided. Global Security is committed to protecting the privacy of visitors to their
websites and users of their mobile applications. It’s important that our users understand how we collect, use and disclose
personal information (defined below). Global Security takes the technical, administrative and physical measures to protect
the personal information that we may collect.


In general, when you use our websites, our services and your devices you may be required to provide personal data such as:

  • Your name and / or the name of your company
  • Home or business address
  • Residential, commercial or mobile phone numbers
  • Email address
  • Credit card, debit or other payment account number and related information
  • Your date of birth and / or social insurance number
  • Information about third parties on your emergency contact list
  • Your personal identification code

Certain devices or services could collect additional information such as audio, video or image recordings of your surveillance
devices, information concerning your geolocation including the physical location of your devices using satellite signals, cell
phone towers or Wifi signals.

We may also collect event information such as arming and disarming your devices, motion detection, opening and closing of
doors, door and window protection devices, water, smoke and fire detection. heat. Your personal and non-personal data is
collected in various ways in connection with our websites, services and your devices. In many cases, they are sent directly to
us by you. For example, you may need to provide us with personal information in the following circumstances:

  • Subscription to services or to an account with us;
  • Activation of your devices;
  • Subscription to special offers from Global Security or third parties;
  • Sending a paper form or transmitting information online or by telephone;
  • Communication of your credit card data or other payment information;
  • Receipt of our services, including speaking with sales agents, service technicians, and customer service and follow-up
    centers (some may be registered to ensure quality of service and to maintain an accurate record of our communications with
  • Visiting and interacting with our websites.



We use your information for our business purposes and to provide you with monitoring services. Your information may be
shared with third party service providers and emergency service providers to deliver or improve services. We may share your
information for legal reasons, including to work with law enforcement, if we receive valid requests, to protect our rights, or
in the event of a sale of all or part of our company. We do not sell your information to third parties for their own business
purposes. We may share your information with Global Security partners, service providers, retailers, distributors, agents, or
contractors engaged to perform services on its behalf (including Global Security authorized distributors and third party
monitoring centers) to provide some of our services to you and to achieve our business goals as described above.

Global Security will only share your personal information with third parties if it has contractually restricted the use or
disclosure of the information to the need to perform services on our behalf or to comply with legal requirements. These
companies may use your personal information, but only as part of the services we provide to them, unless you have given
them permission to use it for other purposes. If you no longer wish to share your personal information for this purpose, we
will give you the option to revoke such permission.

For the purpose of providing our services, we share your information with persons designated in your contact list and third
party emergency services such as police, fire and medical emergency services. We may also disclose your information for
legal reasons in order to comply with a subpoena or court order or other similar legal process, to cooperate with law
enforcement authorities or if we believe in good faith that disclosure is necessary to protect our rights, our safety or that of
others, to investigate fraud or to respond to a government request. We may also transfer your information to a third party
in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our
business, our inventory or of our assets.



Global Security is committed to ensuring the security and integrity of personal information. Global Security has adopted
reasonable physical, technical and administrative procedures to ensure the protection of your personal information.
However, due to the nature of Internet communications, we cannot guarantee or assure that your transmissions are secure.
We retain your personal information for as long as your account is active or for as long as necessary to achieve the purposes
summarized in this policy and as needed to comply with our legal obligations, resolve disputes and enforce our agreements.



You can request to access, update, correct, modify or delete your personal information at any time. Global Security will use
reasonable efforts to update or delete the information in question promptly. To protect user privacy and security, Global
Security will take steps to verify user identity before granting access or making requested changes. To access, modify or delete
your personal information, to ask questions, report a problem on the website or raise concerns, please email us at Some of our website, app and social media accounts allow you to make corrections directly on the
site without having to communicate further with Global Security. Please note that despite our willingness to help you with
the protection of your personal information, you are responsible for protecting your passwords and other access identifiers.



Updates to this privacy policy may be required. This privacy policy may be changed from time to time without notice. We
invite you to regularly review this privacy notice. The date of the last version will be indicated at the bottom of the policy.



Global Security inc – Headquarters
1570, Ampere St, Suite 505
Boucherville (Quebec) Canada J4B 7L4


Global Security is a Canadian leader in home security and helps protect thousands of homes and businesses in Canada since 2001.

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